Contact Us

What is your contact information and the hours you are open?

Payment Accepted

What form of payment do you accept?

Is it safe to use my credit card on your site?

Pricing/Price-matching

Do you offer C.O.D. orders?

Do you match other online or offline retailers?

Domestic Shipping

What do you charge for standard shipping?

FPO, APO and PO Box Shipping

How are orders ship to PO Boxes or Military APO/FPO addresses?

International Shipping

Do you ship internationally?

Returns and Exchanges

Do you accept returns?

Backorder/Out-of-Stock

What happens if I have an item on back order?

Sales Tax

Do you charge sales tax on any item?

Social Media

Do you offer any promotions?

 

Contact Us

What's your contact information and the hours you are open?

If you have any questions or comments, our friendly and knowledgeable customer support team would be more than happy to hear from you. We are committed to helping you with your questions. Our customer support team can be reached at 305-593-9296, Monday – Friday, 10:00 am to 5:00 pm.

Email Us:
Please use our contact form to send us an email. We process each email in the order in which it is received.

You could also write to us:

Betancourtreloaded.com
14700 NW 60th Avenue
Miami Lakes, Fl 33014

Payment Accepted

What form of payment do you accept?

At Betancourtreloaded.com we accept the following payments: Visa, American Express, MasterCard, money orders and personal checks, Paypal, Google Checkout and Amazon Payments. When placing your order via Betancourtreloaded.com, please ensure that you’re using your proper billing information as the incorrect information may cause a delay in the processing of your order.

 

Is it safe to use my credit card on your site?

Yes! Betancourtreloaded.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Pricing/Price-matching

Do you offer C.O.D. orders?

All of the product prices listed on our Betancourtreloaded.com website are listed in U.S. dollars and full payment is required at the time of purchase. We do not offer C.O.D.

 

Do you match other online or offline retailers?

At this time, Betancourtreloaded.com does not price-match against other online or offline retailers.

Domestic Shipping

What do you charge for standard shipping?

All orders shipped to a destination within the United States, U.S. Territories, are shipped based on the weight of the order. We offer free shipping on any orders over $75. You can receive your order within 2 to 5 business days.

Click here to review our full Shipping Policy.

FPO, APO and PO Box Shipping

How are orders ship to PO Boxes or Military APO/FPO addresses?

Betancourtreloaded.com proudly ships to all branches of military services via USPS.

Also, orders with shipping addresses to PO Boxes will be shipped via USPS.

International Shipping

Do you ship internationally?

Customers who require their order to be shipped outside of the US, must contact us directly for a shipping price quote. Please email us.

Returns and Exchanges

For all products purchased via Betancourtreloaded.com, we offer a 30-day money back guarantee (excluding shipping). Click here to review our entire Returns & Exchanges policy.

Backorder/Out-of-Stock

What happens if I have an item on backorder?

In the rare instances that an item is marked backordered or out-of-stock, we reserve the right to hold your order until all items are in stock and available for shipping. However, if you request that we ship the available items immediately, you may be subjected to additional shipping charges.

Sales Tax

Do you charge sales tax on any item?

All orders shipped to a shipping address within the state of Florida will be assessed 6% sales tax, excluding non-taxable items.

Social Media

Do you offer any promotions?

We provide various products updates and promotions via our social media websites: